Why choose StygianForce MobileGrip™ over other mobile gaming controllers?
Unlike other controllers, StygianForce MobileGrip™ does not face issues like technical failures, compatibility issues or risks of getting banned after being detected for the use of 3rd party software to “cheat” by the games you play. This is made possible because it is designed to operate without batteries, zero electronics is involved, and does not require any tampering with game or device software.
Most importantly, it appeals to users who prefer the authenticity of using the touchscreen for mobile gaming.
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Can the StygianForce MobileGrip™ fit my smartphone?
If your phone is smaller than 6.24”, there shouldn’t be any issues.
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What games can be played with the StygianForce MobileGrip™ ?
All landscape games. It is not restricted by games compatibility.
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I can't seem to fit my phone into the MobileGrip™ with my phone case on, what do I do?
The StygianForce MobileGrip™ was not designed for phones with cases on. There are too many different cases of different sizes, it would be impossible to find a one-size fit all dimension.
Last updated: April 10, 2019 07:37
My StygianForce MobileGrip™ doesn't seem to be stretching at all.
In an event when you encounter any damaged, defective or missing parts, please do not hesitate to drop us an email at [email protected] with photos of the issue and your order number so our Support team can do their best to assist you.
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How do I care for my StygianForce MobileGrip™ ?
You can use the MicroFiber Cloth provided to remove and dirt on it. After that, you can then use the Mobile Care Wipes to disinfect your MobileGrip. This should be done at least once a week to maintain proper hygiene
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The MobileTrigger™ can't fit on my smartphone, what do I do?
If you are using any phone cases, we suggest you remove and do without it whilst using the MobileTrigger™ . If not, please do not hesitate to drop us an email at [email protected] with photos of the issue and your order number so our Support team can do their best to assist you.
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What is a MobileTrigger™ ?
The StygianForce MobileTrigger™ is designed to primarily improve on the “Claw Grip” but also acts as an alternative for those who are not able replicate it. It can improve on your hand usage by allowing you to play with 4 fingers instead of being stuck with just 2 thumbs. It’s a better and easier “Claw Grip” for mobile.
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What kind of games does the MobileTrigger™ work on?
At the present moment: PUBG Mobile, Fortnite Mobile, Rules of Survival, Knives Out, FreeFire, Critical-Ops & Grand Battle Royale.
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What is so special about the StygianForce MicroFiber cloth?
Our StygianForce Microfiber cloth is a 70% polyester 30% polyamide European hybrid weave of split-microfibers.
It is 30% thicker than regular microfiber cloths for higher durability and long lasting use. It will remove dust, dirt, liquid stains, grime and most importantly oily fingerprints smudges without the use of any chemicals.
Most importantly, it is 100% safe for cleaning all types of surfaces, primarily delicate glass surfaces like phone screens, tablets, smart watches ,computer screens and eyewear.
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How do I care for my Microfiber Cloth?
The Microfiber Cloth should be hand-washed with warm water. The warm water opens up the split fibers, allowing them to release the dirt trapped.
Avoid washing The Microfiber Cloth with other fabric materials to prevent clogging in the pores.
Do not attempt to machine dry, preferable to air dry only.
Avoid using any form of detergent, bleach or fabric softener to wash the cloth. This will damage the fibers of the cloth and reduce it’s efficiency and lifespan.
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Is the Mobile Care Wipes™ safe on the human skin?
Yes, it has been certified and clinically safe to be used your own skin.
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How do I use the Mobile Care Wipes™ ?
They come in a set of 2. Start with the “Wet Wipe” and thoroughly run through the surface that requires cleaning. Followed by the “Dry Wipe” to remove any remaining excess.
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What is in the cleaning solution of the Mobile Care Wipes™?
It contains a mix of alcohol, water and cleaning agent.
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What happens if my Leather Carrying Bag spoils and I want to get a replacement?
We do not sell any replacements for the leather bag. However, you can write into us at [email protected] so that our customer support team can do their best to resolve your issue.
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How much does shipping cost and why aren't we giving you shipping prices yet?
You will be able to choose different add-ons and update your shipping addresses 1-2 weeks after the campaign ends in the post-campaign survey.
You will also be responsible for all international duties.
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What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.